At Aquasan Ltd we have a Door to Door Delivery Policy Across the country. Our Prices are affordable, within market range and inclusive of delivery. You can as well buy your chosen product from our online shop at the comfort of your home and just sit, relax as you wait for your ordered product. Although we might have slight logistic challenges but we will endeavor to deliver at the fastest time possible to your door step. For locations within a radius of 0-50Km delivery is Free, a delivery charge may apply depending on your location if not within the free delivery zone. Alternatively, you can reach us via Email or call us on the contact details listed on our website to verify if we have a stockiest within your area who can deliver direct to your doorstep. Our countrywide distribution network ensures there is a dealer near you. We are always seeking to expand our supply chain network through stockiest thus expanding our reach. We always are constantly looking for distributors/Stockiest in areas we currently do not cover. If you feel you are up to the challenge and ready to grow with us, Please Don’t hesitate to contact us by making an online application through Distributor/Stockiest application section.

We thank you for purchasing and believing in AFRITANK the Most trusted brand in the market for over 25 years. To help serve you even better, below are the guidelines to be observed during installation. Download: Septank Installation Instructions Download: Kentank Installation Instructions

What is Rainwater Harvesting? As is often stated, “Water is life and a human right” and rainfall it’s the major source. The practice of capturing and storing rainwater goes back thousands of years and still continues to be a lifeline for many rural African communities. The 3 main components in rain harvesting incorporates;

1. A catchment area (e.g. rooftop of home, cow shed, store, shop etc);
2. A conveyance system (our LifeLine gutters, first flush/rain diverter, pipes, tap etc.); and
3. A sufficiently large AFRITANK water storage tank.

The technology is simple to install, operate and maintain. Both sides of the roof of a home, shop, shed or store could be used to harvest a lot more rainwater than by using only one side of the roof. Our Rain Harvesting Product Package incorporates – Complete Lifeline Gutter and a Afritank. The technology is simple to install, operate and maintain. You can buy the package from our website, reach any of our sales representative or visit our Sales office for a complete package. You can also email or call us using the contact details on our website. Our RWH Solution as a readily accessible, affordable and sustainable solution: is today well known and is readily accepted by the population. AFRITANK is Rwanda’s No.1 Water Tank and it is a household name. The technology is simple, comparatively inexpensive and flexible, allowing for expansion or re-location of the Solutions as needed. Local artisans and unemployed youths can be trained on the job to install it thus creating much needed employment opportunities. For smallholder families (a vast majority of our population) and also for most low-income rural and urban households, our Solution is both convenient and empowering Our Lifeline Reinforced Gutter Installation Guidelines

• Find your high point
• Position the first bracket at determined high point as high as possible on the fascia under roof overhang.
• Locate position of downpipe outlet, this will be your low point.
• Mark and secure brackets no more than 50 cm apart
• Use 3 stainless steel nails per bracket
• Position outlet at low point
• Use solvent welds to join profile to connectors and angle bends

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At Aquasan Ltd we strive to build business partnerships across the country for distributors and credit account opening, we would like to know more about your business and how we can partner together. Kindly click here to fill the Online Application Form. We will get back to You once we receive the Application.

Do you have a concern that you feel needs a product replacement?
Please click here to log it with us. We will get back to you as soon as possible.

Thanks for shopping at www.aquasanrw.com/ . If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 calendar days to return the product from the date you receive it. To be eligible for a return, your product must be unused and in the same condition that you received it. Your Product needs to have the receipt or proof of purchase. Accompany the return with all the documents you received on purchase and delivery.

Refunds

Once we receive your Product, we will inspect it and notify you that we have received your returned Product. We will immediately notify you on the status of your refund after inspecting the Product. If your return is approved, you will be notified of the transactional fee while we initiate a refund to your original method of payment minus the transactional fees associated with it (as notified prior). You will receive the credit after 7 Working days, depending on your payment method or your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your Product. Shipping costs are non¬refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your Product to us, contact us via email and contact details listed on our website.

Although at Kentainers Ltd we pride ourselves to produce High quality products and take utmost care to produce and deliver our products without any defect. Our product complaint received serves as an indicator of product quality and potential source of danger or concern following distribution of sale. Each Complain or inquiry either Oral or written is to be evaluated as our internal Procedures.

All the products complaints will be internally forwarded to our QA department for an initial investigation to prompt the next cause of action.

Kindly click Here to Launch a Complain Online.